Ashwell Lodge is a high support accommodation service. We provide safe, comfortable housing for adults, aged 18+, with a mental health diagnosis. Specialist support workers are available onsite 24 hours a day, 7 days a week to help people develop the skills needed for independent living.
1 in 4 people will experience a mental health issue during their lifetime. We believe that mental illness should never be a barrier to achieving your goals and dreams. Our residents are supported to make progress in their recovery in an environment that meets their individual support needs.
Home Manager
Hi, I’m Sam and I am the Home Manager at Ashwell Lodge.
I have worked in a supported living accommodation for 9 years with adults who experience severe and enduring mental health illnesses.
I have achieved my Level 3 in Lead Adult Care and am currently working towards my Level 5.
I am passionate about helping people regain their confidence and independence whilst on their recovery journey and making a meaningful difference to their lives every day.
Deputy Home Manager
I am the Deputy Manager of Ashwell Lodge and I have worked in supported living for 4 years, starting as a support worker. I have worked with adults with complex long term mental illness, overlapping with learning disabilities and Autism.
I have achieved a Master’s in Foundations in Clinical Psychology from Bournemouth University and I am currently worked towards my Level 5 Leadership and Management in Adult Social Care.
I am passionate in supporting people to develop their independence and learn new skills, expanding their opportunities for the future. At Ashwell Lodge, I work closely with the individuals we support and the staff team to support them all to reach their full potential and ensure Ashwell Lodge remains the happy and safe environment that it is.
As part of our accomodation we offer a number of services to our residents.
Our assessment process ensures that the support is tailored exactly to the needs of the individual and ongoing support planning.
Specialist support workers are available on-site throughout the day and night.
1:1 support sessions and regular progress reviews, working together to develop the skills needed to live independently.
Strong links with local partners providing mental and physical wellbeing, community engagement and substance misuse support.
Ashwell Lodge is a large house with a communal lounge, dining area and spacious garden. Some rooms possess en suite facilities.
Individuals are supported to access in-house groups and community activities including creative arts, music, horticulture, mental health, film nights, healthy living.
Please see below some of our more frequently asked questions, if you have anything that isn't mentioned below, please feel free to contact us directly.
Ashwell Lodge is situated close to Boscombe pier and beaches, in a quiet suburban area approximately 10 minutes walk from Boscombe high street.
The home provides specialist high supported accommodation for adults aged 18+ with a diagnosed mental health condition.
We accept referrals from Brokerage, Health and Social Care Professionals, and individuals to live at Ashwell Lodge. We then carry out a full needs assessment to ascertain whether Ashwell Lodge is suitable, and invite the applicant to view the home.
We have strong links with Dorset Mental Health Forum, Vocational Services, Bournemouth and Poole College, the Recovery Education Centre, Bournemouth Volunteer Centre and Arts University Bournemouth.
All rooms are offered as fully furnished, containing a bed and mattress, chest of drawers, wardrobe and bedside table. We also dress the room with lamp, pictures and soft furnishings but these can be removed if preferred.
Ashwell Lodge is staffed 24 hours a day. There will be management cover between 9 – 5 Monday to Friday and on call at other times. Support staff will be present in the house at all times, so there is always someone to talk to.
Residents receive a combination of 1:1 and group support, including weekly keyworking, work on positive mental health, recovery and future action planning, life skills workshops, and support in attending external groups and activities in sports, health, the arts and education. Staff are available 24 hours a day so there is always someone to talk to.
Yes. In order to ensure the health, safety and wellbeing of all residents and staff there is a set of guidelines around living at Ashwell Lodge. We believe that respect between residents and staff is essential in order to maximise the support and opportunities at the home, and therefore there is a set of roles and responsibilities that detail our expectations
Pets are not permitted at Ashwell Lodge.
Ashwell Lodge is surrounded by a large garden with patio and BBQ facilities. The garden at the front of the house contains raised beds for vegetable and flower gardening. Residents enjoy spending time in the open plan lounge and dining room with kitchen facilities available. A shared laptop is available for residents to use with the support of staff.
Overnight visitors are not permitted at Ashwell Lodge. This is for a variety of reasons including Health & Safety and Insurance conditions. We are happy to facilitate visitors during the hours of 9am – 8pm. Visitors must register with the manager on their first visit, so should bring ID with them.
Staff at Ashwell Lodge can assist with budgeting advice and planning, benefit application and managing a bank account. We can also liaise with solicitors or deputies for those individuals under the Court of Protection.
Costings information is available on request.
‘As a visitor to Ashwell Lodge, I have found the relationships between staff and residents to be good. Staff are fully supportive of the social and spiritual needs and activities of residents and provide a welcoming atmosphere. I know the roast dinners are very much appreciated!’
“I have clients residing at Ashwell Lodge and have always found the staff to be very accommodating, pro-active and reliable, residents’ safety is paramount and the service that they provide is invaluable”
From my own perspective, I have found all of the staff at Ashwell Lodge to be client focussed and professional during all of my visits, both planned and unplanned.
Concerns are shared appropriately in a timely fashion, and the home environment presents as welcoming to both professionals and the client group.
Communication is clear and succinct at all times.
One of the specific qualities associated with your accommodation is the flexibility and ability to manage the sometimes challenging needs of the client group.
“In having worked for numerous years as a care professional in the local area, having clients placed at Ashwell Lodge, I have always experienced a professional and caring approach from the staff within this accommodation. Our clients receive a compassionate approach to their care needs with clear recognition from staff where limitations lie and acknowledgement of when to request support. There is always a warm and welcoming entrance into the accommodation, from clients and staff alike, with emphasis on it being a homely environment. The staff remain professional in their approach to ensuring that their clients needs are being met, and are willing to engage with other services when needs require it. They have demonstrated compassion for their clients needs and been willing to ensure that they are safe and all parties involved are aware of issues when they arise.”
Thank you so much for inviting me to lead the service on Monday for J. I was so touched by the effort everybody put into saying goodbye to him, how welcoming all the staff and residents were and how much J’s family felt like part of the community at Ashwell Lodge. It is a really special place, and one that I won’t forget.
December 9, 2024
October 31, 2024
September 19, 2024
If you are interested in Ashwell Lodge please fill out the form or use the details below, or else to make a general enquiry please contact us here:
Email: info@ashwell-lodge.co.uk
Phone: 01202 393575